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How do I setup my seneye device?

Always read the seneye user guide, which you can download from here. Before you can use your seneye device you will need to setup your account on seneye.me. Your seneye device is completely customised to your particular aquarium or pond so you will need to enter information about it so we can give you the most accurate advice. Once you have registered on seneye.me you can download the seneye connect PC software which will allow you to use the seneye device and will automatically upload your readings to your personal seneye.me dashboard. For a more detailed step-by-step guide please see the setup page which includes videos on how to complete each stage - seneye setup

Frequently Asked Questions

Please have a look at the frequently asked questions if you are unsure or need more information about the seneye device, website, water parameters etc...

If you can not find an answer to your question in the FAQ's please contact us and we will be happy to help.

Do you have any How To videos

We have a range of How To videos which explain everything from How to Register to How To adjust your alert levels on the seneye.me website so you can make your alerts exactly how you want for your aquarium. You can watch the How To videos on our Vimeo or YouTube pages. If you have any questions or would like to see another video added to the How To videos please let us know by emailing support@seneye.com

contact us

If you have any questions please contact seneye at:

support@seneye.com
or call us on 01223 91 1075 (mon-fri 9am-5:30pm)

When e-mailing or calling please include your registered e-mail address and when e-mailing ideally include a screenshot of the 'device info' from the seneye connect PC software. This will allow us to investigate the problem more swiftly.